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Are you a start up? Want to save on company expenses? Need somebody to assist you with your administrative duties? Want to concentrate on core activities to increase productivity?There’s a new way to take care of all your administrative duties and have everything in place – Virtual Assistance.

Virtual Assistance is the perfect solution to enhance business flexibility, increase productivity and support quality output and satisfaction.

Hiring a Virtual Assistant requires a different mindset, a change in how you normally conduct your business.

It requires a change from working face-to-face with employees and assistants to working virtually – where most of the time your only contact is a voice over the phone.

If you are a business owner that can adapt to an ever changing environment, who wants to remain competitive and grow your business to its full potential, hiring a virtual assistant might be a good strategic solution.

What is a Virtual Assistant

A Virtual Assistant is a qualified and skilled individual who runs his or her own business from home.
Virtual Assistants provide administrative and or specialised services to any person or business typically from a home based office.
They provide these services via internet, phone and fax.

Typical Virtual Assistant services offered:

Administrative Services
Secretarial Services
Research Assistance
Web Site Design
Transcription
Event Management & Planning

Why Complete VA?

Our Purpose

To assist with administrative and secretarial support, for example:

Maintain contact lists
Maintain a calendar and set up meetings
Handle correspondence
Make travel arrangements
Handle billing and accounting
Prepare and send out e-mail newsletters
Prepare, collate and ship meeting materials
Send requested information to customers
Handle client enquiries by phone or e-mail

Benefits of Hiring a Virtual Assistant

Only pay for actual time spent on your project

No need to provide office space or equipment

No fringe benefits involved

No tax deductions

Cumulative cost savings

Why Virtual Assistance

Specialized capabilities and skills

Reduces stress

Eliminates administrative hassles

Saves you time

Enhances business flexibility

Increase overall profit

Improve operating efficiency

When do You Need a Virtual Assistant?

When you do not have enough time to run your business effectively and you are so busy fighting the fires that you barely have time to grow and expand your business.

When your business is running you instead of you running it and you are bugged down by too many routine tasks that need to be done on a daily basis.

When you don’t have a work-life balance anymore and you are so busy on a daily basis and even after hours, that you just don’t have time for anything else.

When you want to focus more on your core competencies yet more than half of your time is spend on non core activities.

When you need assistance but do not have the space and/or additional equipment to consider hiring a person to assist you.

Rates and Services

Rates and Pricing Structure

Hourly based

Services can be purchased on an hourly basis at a rate of ZAR 250 per hour. Invoices are payable on receipt.

Retainer based

Services can be purchased in 5-hour packages, payable in advance. This entitles our retainer customers to a discounted rate of ZAR 225 per hour.

Should 30 hours or more be required, the rate will be discounted to ZAR 200 per hour.
Unused hours will expire 60 days after purchase.

Project based

Complete VA also specialises in project-based work, for which we will do a special quotation.

After a first initial consultation to assess your requirements, contractual documentation and a Non-Disclosure Agreement will have to be signed before any work is commenced.

Your admin is our business

An assistant is someone who supports or gives aid – a helper.

How can we help make your day run smoother?

Our support functions to our clients keep changing as their needs change.

If you’d like to know whether we can assist, please ask; if we can’t, we will help you find someone who will be able to.

Meet the Team

Andrea Cronje

Andrea exhibits a phenomenal aptitude towards creative design. She currently specialises in photography, website graphic design, including the design of logo’s, business cards, stationery and visual content for websites. She is hardworking and has an incredible eye for detail.

Martie Cronje

Martie is a highly motivated, extremely diligent, organised and driven individual. She has a very strong administration background and a keen creative interest. She enjoys bringing her administration skills and experience of over 27 years to Complete VA, coupled with building relationships with staff and clients. She has been exposed to various industries and is comfortable with all levels of communication, including staff, management, clients and vendors. In her role as Your Virtual Assistant she will be part of your team where she can make a difference, and use her previously gained skills and experience to provide the level of service which reflects the very high standards she sets for herself.